Return and Exchange Policy

Within 30 days from the date of purchase of the product on this website, you can return the product by submitting a return application form. The product must be in initial condition, including all packaging materials, parts, hardware, etc.
If the return is a problem with the defective product and affects the normal use of the product, we will charge the return shipping costs. If the reason for the return is personal, shipping costs will be paid by the customer.
In addition, we will charge an additional fee of 0%–30% of the overall payment fee, based on the overall condition of the returned product.
If you receive wrong or missing or defective parts, hardware, etc., please immediately submit an exchange application form for the relevant parts or hardware, etc. We will handle it as soon as possible.
Additional costs during shipping will be paid by the customer personally, such as the cost of a request to be redirected back to the sender after the product has been returned.
Returns and replacements of defective, wrong, or missing products, parts, hardware, etc. must be submitted within 72 hours of receiving the product.
We have the right to refuse and cancel any order request you make. Please perform return or exchange services on the original website where you purchased it.

Shiping Policy

USA

We only deliver to the 48 contiguous states in the United States. Shipping is free in most states, except for some remote areas that require additional shipping costs. Normally, we will send your order to the warehouse to arrange shipping within 1-3 working days. Furniture products usually use FedEx Ground and have a shipping period of 5-7 days. Some products are usually sent by express and have a shipping period of 2–5 days.

Limited Warranty

We will provide a limited warranty for the product. Depending on the type of warranty the product has, the product itself will have warranty services within a specified period of time from the date of purchase. If problems with the product itself affect its use, for example, if there are any defective parts, hardware, or other conditions that affect normal use, During the warranty period, please contact us, and we will provide corresponding warranty services in a timely manner.

When contacting us, please provide the following information:

1. The product information and order information.

2. Pictures to demonstrate product issues.

3. The condition description.

If you have any questions, contact us by email: [email protected]

Start Return Or Exchange